a
assistyou247

Asaduzzaman

@assistyou247
5,0(70)

Level 2

Your Trusted Solution for Exceptional Customer Support

Bangladesch
Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
Poor Support Kills Your Business. Let's Fix That. 10+ years of experience as a customer support specialist ensuring your customers get fast, professional responses. Poor support kills satisfaction, loses customers, triggers chargebacks. Email support, live chat support, community management, inbox management, ticketing systems, Facebook messaging, I handle it all for Shopify stores, Amazon, TikTok Shop, Etsy, eBay, WooCommerce, Kickstarter, Indiegogo, and SaaS businesses. Keep your customers happy and loyal. Let's discuss your needs.... Mehr lesen

Kompetenzen

a
assistyou247
Asaduzzaman
8 $/Stunde
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Kundensupport
I will provide customer support, customer service as a customer service representative
5,0(34)
Kundensupport
I will be your shopify customer service and virtual assistance for your online business
5,0(28)

Möchtest du auf Stundenbasis arbeiten?

Erzähle Asaduzzaman, was du brauchst.

8 $

/

Stunde

Portfolio

Arbeitserfahrung

Customer Support

Selectool • Vollzeit

Jan 2024 - Present2 yrs 4 mos

1. Provided multi channel customer support across email, Shopify, Amazon, eBay, Walmart, Facebook, Instagram, and social messaging. 2. Assisted customers with product usage guidance, troubleshooting, and sharpening techniques. 3. Managed refunds, replacements, cancellations, and shipping related issues across marketplaces. 4. Responded to public comments and private messages while maintaining brand tone and professionalism. 5. Coordinated with logistics and marketplace systems to resolve complex order issues.

Customer support

Wellbots

Dec 2023 - Present2 yrs 5 mos

1. Provided live chat and email support for customers purchasing consumer and business technology products. 2. Assisted with pre purchase questions, product compatibility, and technical clarifications. 3. Checked order status, shipping progress, and delivery confirmations using internal systems. 4. Resolved order issues such as delays, missing items, and incorrect shipments. 5. Documented customer interactions to ensure accurate follow ups and issue tracking.

70 Bewertungen
5,0

(68)
(2)
(0)
(0)
(0)
Zusammensetzung der Bewertung
  • Kommunikation
    5
  • Qualität der Lieferung
    5
  • Preis-Leistungs-Verhältnis der Lieferung
    4,9
1–5 von 70 Bewertungen
Sortieren nach:
Am relevantesten
    J

    julianworton

    Wiederkehrender Kunde

    CA

    Kanada

    5

    Asad is the real deal. He has a intuitive understanding of the job that makes stressful days feel lighter. You can trust your customer support in his hands with ease. He’s a total professional who knows exactly how to keep the task on track, and his communication is always spot-on—clear, direct, and...

    50 $-100 $

    Preis

    8 Tagen

    Dauer

    gig

    Kundensupport

    Hilfreich?
    Ja
    Nein
    J

    julianworton

    Wiederkehrender Kunde

    CA

    Kanada

    5

    Great continued work with Asad, he quickly responds to and adapts to changes effortlessly.

    50 $-100 $

    Preis

    12 Tagen

    Dauer

    gig

    Kundensupport

    Hilfreich?
    Ja
    Nein
    M
    image-docs

    marineb

    Wiederkehrender Kunde

    US

    Vereinigte Staaten

    5

    On time and very efficient as usual

    50 $-100 $

    Preis

    10 Tagen

    Dauer

    gig

    Kundensupport

    Hilfreich?
    Ja
    Nein
    A
    image-docs

    afroplug

    Wiederkehrender Kunde

    BE

    Belgien

    4,3

    Thanks! !!!

    50 $-100 $

    Preis

    4 Wochen

    Dauer

    gig

    Kundensupport

    Hilfreich?
    Ja
    Nein
    V
    image-docs

    val70n

    Wiederkehrender Kunde

    US

    Vereinigte Staaten

    4,3

    Well done work! Thank you for taking care of our customers daily.

    100 $-200 $

    Preis

    4 Wochen

    Dauer

    gig

    Kundensupport

    Hilfreich?
    Ja
    Nein