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Reda
@ahmadreda96
Level 1
Solution Architect, Business Operations Manager, Zendesk Premier Partner
Ägypten
Arabisch, Englisch
Über mich
I help growing teams set up, optimize, and automate Zendesk so support runs faster, cleaner, and easier to manage. I specialize in Zendesk Support, Suite, WFM, QA, Help Center, SLAs, triggers, automations, macros, WhatsApp/email/social integrations, reporting, and agent workflows. With 6+ years in software solutions and business operations, at big enterprises like Huawei and TPAY Mobile, I combine technical implementation with real support-ops strategy to build a practical system that fits your business.
Kompetenzen
Reda
35 $/Stunde
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Support & IT
I will setup or optimize your zendesk
Entwicklung von KI-Chatbots
I will consult with zendesk or freshdesk or intercom implementation
Möchtest du auf Stundenbasis arbeiten?
Erzähle Reda, was du brauchst.
35 $
/
StundeArbeitserfahrung
Software Operations Regional Manager
Huawei • Vollzeit
Aug 2022 - Dec 2025 • 3 yrs 4 mos
Managing Africa mobile money projects growth
26 Bewertungen
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ecomdaniel0
Wiederkehrender Kunde
Japan
Hilfreich?
matthew_qt
Großbritannien
Hilfreich?
just_lukaaa
Wiederkehrender Kunde
Deutschland
Second time I worked with him. I can only say its GREAT to work with him!
Hilfreich?
just_lukaaa
Wiederkehrender Kunde
Deutschland
This guy is fu**ing GREAT! I love to work with him and he is definitely NO.1 Expert in his field. I recommend him to everybody who needs a zendesk specialist. I will have a long relationship with him...
Hilfreich?
abdullah142003
Großbritannien
Reda was amazing to work with on Zendesk. He understood exactly what I needed, got things done fast, and kept me updated the whole time. His communication was clear and friendly, and he made everything easy. Thanks for the great support!
Hilfreich?
