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Reda
@ahmadreda96
Level 1
Solution Architect, Business Operations Manager, Zendesk Premier Partner
Ägypten
Arabisch, Englisch
Über mich
I help growing teams set up, optimize, and automate Zendesk so support runs faster, cleaner, and easier to manage. I specialize in Zendesk Support, Suite, WFM, QA, Help Center, SLAs, triggers, automations, macros, WhatsApp/email/social integrations, reporting, and agent workflows. With 6+ years in software solutions and business operations, at big enterprises like Huawei and TPAY Mobile, I combine technical implementation with real support-ops strategy to build a practical system that fits your business.
Kompetenzen
Reda
35 $/Stunde
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Support & IT
I will setup or optimize your zendesk
Entwicklung von KI-Chatbots
I will consult with zendesk or freshdesk or intercom implementation
Möchtest du auf Stundenbasis arbeiten?
Erzähle Reda, was du brauchst.
35 $
/
StundeArbeitserfahrung
Software Operations Regional Manager
Huawei • Vollzeit
Aug 2022 - Dec 2025 • 3 yrs 4 mos
Managing Africa mobile money projects growth
28 Bewertungen
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1–5 von 28 Bewertungen
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allcam
Wiederkehrender Kunde
Niederlande
Reda is very knowledgable and helpful. Our migration to Zendesk went very smooth and we wouldn't have been able to do it without him. He works very fast and replies quickly, so the overall experience was great.
Hilfreich?
apierion_mc
Vereinigte Staaten
Reda was easy to work with and knowledgeable about ZenDesk and helped us build our first form.
Hilfreich?
ecomdaniel0
Wiederkehrender Kunde
Japan
Hilfreich?
matthew_qt
Großbritannien
Hilfreich?
just_lukaaa
Wiederkehrender Kunde
Deutschland
Second time I worked with him. I can only say its GREAT to work with him!
Hilfreich?
