I will set up your zendesk trial into a working help desk workflow

No. I can work with your Zendesk trial account. This gig is designed to help you test Zendesk properly before fully committing to a paid setup.

Yes. I can help set up the basic structure, support channels, ticket forms, groups, views, macros, triggers, automations, and help center structure depending on your package.

I can help structure and publish buyer-provided help center content. Full article writing or large knowledge base content creation should be discussed before ordering.

Yes. I can configure practical macros, triggers, and basic automations to help your team manage tickets more efficiently. The number and complexity depend on the selected package.

Basic setup is included depending on the package. For advanced integrations with tools like Shopify, Slack, Salesforce, Intercom, Freshdesk, or custom apps, please message me before ordering.

Migration is not included by default. If you need migration from Freshdesk, Intercom, Help Scout, Gmail, or another tool, please contact me first so I can review the scope.

Agent training is included in the Premium package. For Basic or Standard packages, training can be added as an extra if needed.

I need access to your Zendesk account, a short explanation of your support process, your support email/channel details, team roles, and any specific workflow requirements.