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Zimon Malicdem
@zimonzxc
Shopify Developer
Philippinen
Englisch
Über mich
I am a dedicated e-commerce developer specializing in Shopify theme customization, troubleshooting, and custom backend automation. I help store owners resolve critical Liquid/CSS bugs, build robust workflows using Make and Zapier, and optimize product catalogs to maximize conversion rates and overall store efficiency.
Kompetenzen
Zimon Malicdem
offline •
Meine Dienstleistungen
Shopify
I will fix shopify bugs, customize liquid code, and troubleshoot your theme issues
Automatisierungen und Agenten
I will build custom API and backend workflows using n8n, make, or zapier
Portfolio
Arbeitserfahrung
Senior Service Desk Analyst
Infosys • Vollzeit
Feb 2025 - Jun 2026 • 1 yr 4 mos
Provide Tier 1 and Level 2 technical support for global enterprise users. Troubleshoot Active Directory access, cloud operations, network configurations, and systemic platform bugs under strict SLA metrics. Administer infrastructure ticketing pipelines using ServiceNow and coordinate multi-channel incident resolution.
Technical Service Desk Analyst
Unisys • Vollzeit
Jan 2024 - Feb 2026 • 2 yrs 1 mo
Delivered remote enterprise-level IT infrastructure support. Executed complex technical triage, system access provisioning, and custom software troubleshooting. Managed incident lifecycles inside Jira tracking pipelines and collaborated with Level 2 backend engineering teams to deploy bug fixes.
