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Abhinav S
@zenabhinav
Customer Support Specialist and Zendesk Workflow Expert
Indien
Englisch, Hindi
Über mich
I’m Abhinav, a Customer Support Specialist with 6+ years of experience and a Zendesk Specialist with 4.5+ years of hands-on expertise. I help SaaS and eCommerce teams deliver fast, structured, and professional support via email, live chat, and tickets while maintaining SLA compliance and high service quality.
As a Zendesk Admin, I architect and optimize support flows, including forms, triggers, automations, macros, views, and intelligent routing, so tickets move correctly, response times improve, and operations scale smoothly.
My approach is customer-first, process-driven, and system-led.
Kompetenzen
Abhinav S
offline •
Meine Dienstleistungen
Kundensupport
I will set up and optimize your zendesk for seamless customer support
Kundensupport
I will be your full time customer support agent
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dipesh56
Großbritannien
Work was completed as per the timeframes outlined. There was a few back and forth's to get the correct version but overall we got to the end outome that was required from the start of the project.
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