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zeinebnahly

Zeineb VA

@zeinebnahly

Bilingual Virtual Assistant

Marokko
Französisch, Arabisch, Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
Need help with customer support or administrative tasks? I have experience in call centers, customer service, and secretarial work. I can help you with: • Customer messages in French and Arabic • WhatsApp, Facebook & Instagram support • Appointment scheduling and follow-ups • Order tracking and basic admin tasks Languages: Arabic and French (fluent), English (intermediate). I am organized, reliable, and committed to professional communication and quality work.... Mehr lesen

Kompetenzen

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zeinebnahly
Zeineb VA
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Messaging & E-Mail-Versand
I will manage your customer service messages and calls
Ab5 $ / ProjektWeitere Details
Allgemeine Unterstützung
I will provide french and arabic customer support and manage client messages
Ab5 $ / ProjektWeitere Details

Portfolio

Arbeitserfahrung

Private Site

Vollzeit • 8 yrs 3 mos

Secretary / Administrative Assistant

Oct 2023 - Sep 2024 • 11 mos

Managed appointments and client communication for a home automation company. Explained services, handled calls, and supported administrative tasks with professionalism.

Customer Service Agent

Feb 2020 - Aug 2023 • 3 yrs 6 mos

Provided billing and technical support for Bell Canada customers. Handled calls, resolved issues, and ensured customer satisfaction with professional communication.

Customer Service Agent

Oct 2015 - Aug 2019 • 3 yrs 10 mos

Provided support for clients such as La Redoute and Cdiscount (calls, emails, chat)