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Zaman M
@zamanmushtaq26
Customer Support Representative
Pakistan
Englisch, Urdu
Über mich
Hello! I'm a dedicated freelancer with extensive experience in providing top-tier customer support, chat and email assistance, and Airbnb guest communication. I specialize in delivering exceptional service to enhance customer satisfaction and streamline operations.
My goal is to help you maintain high standards of service, build trust with your customers and guests, and ultimately enhance your brand’s reputation. Let's work together to make your business thrive!
Kompetenzen
Zaman M
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Allgemeine Unterstützung
I will be your airbnb co host and virtual assistant for guest communication
Customer Success
I will professional customer support representative for live chat email and CRM support
Portfolio
Arbeitserfahrung
Customer Support Representative
eBay • Vollzeit
Mar 2025 - Present • 1 yr 2 mos
Customer Support Representative – eBay Store(f2z-store) Provided high-quality customer support for eBay store operations, handling daily inquiries via chat and email. Assisted customers with order tracking, returns, refunds, product questions, and issue resolution while maintaining a professional and friendly tone. Managed high volumes of support tickets with fast response times and high customer satisfaction. Resolved disputes and claims efficiently in line with eBay policies, helping reduce negative feedback and improve seller ratings. Collaborated with team members to streamline support processes and ensure smooth communication between customers and the store. Demonstrated strong problem-solving skills, attention to detail, and the ability to handle challenging situations calmly.
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Zusammensetzung der Bewertung
- Kommunikation
- Qualität der Lieferung
- Preis-Leistungs-Verhältnis der Lieferung
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adeelsheikh9215
Vereinigte Staaten
Subject: Great Work, Zaman! Dear Zaman, I wanted to take a moment to acknowledge the excellent work you’ve been doing. Your dedication, attention to detail, and consistent effort have truly stood out. The quality of your work has been exceptional, and it’s clear that you put in a lot of thought and...
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loius_past
Vereinigte Staaten
Outstanding service! Zaman was professional, efficient, and delivered beyond expectations. Highly recommend for Airbnb Co Host
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