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yoko_numata

yoko

@yoko_numata

Native Japanese VA Customer Support and Admin Help

Japan
Japanisch, Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
Hello, and thank you for visiting my profile. My name is Yoko, and I am based in Aomori, Japan. I have 14 years of experience in administrative work, including data entry, customer support, and schedule management. I also have 8 years of experience managing a convenience store, handling customer service, staff coordination, and sales management. Currently, I work as a freelance virtual assistant, providing administrative support, Japanese assistance, and AI-assisted writing support. I value polite, fast, and reliable communication.... Mehr lesen

Kompetenzen

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yoko_numata
yoko
offline • 

Meine Dienstleistungen

Allgemeine Unterstützung
I will be your native japanese virtual assistant
Ab5 $ / ProjektWeitere Details
Korrekturlesen
I will proofread and edit natural japanese text
Ab5 $ / ProjektWeitere Details

Arbeitserfahrung

Retail_ABC

Convenience Store Manager

Retail ABC • Selbstständig

Feb 2017 - Dec 2025 • 8 yrs 10 mos

・Provided customer service including register operations and handling both new and returning customers ・Managed product display, store layout, ordering, and inventory control ・Handled phone inquiries, customer support, and complaint resolution ・Identified customer needs and supported sales promotion activities (including event planning) ・Trained staff and managed shift schedules ・Managed overall store operations with a team of 10+ staff members ・Handled EC product listing, order processing, and inventory management

Administrative Assistant

Business • Vollzeit

Jun 2002 - Jan 2017 • 14 yrs 7 mos

Provided administrative support for 14 years, including data entry, document preparation, filing, daily sales reports, payroll processing, payslip preparation, phone and customer support, and schedule management. Developed strong attention to detail, accuracy, and organizational skills.