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vishakha__saini

Vishakha Saini

@vishakha__saini

Customer Support Specialist

Indien
Englisch, Hindi
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
Hello! I'm Vishakha, a Customer Support Specialist and Virtual Assistant with experience in international customer service for (UK and US) . I specialize in email support, chat support, customer service & order management. I help businesses provide fast, professional, and customer-focused support that improves customer satisfaction and builds long-term relationships. If you're looking for a reliable, detail-oriented, and proactive professional to support your business operations and customer experience, I'd be happy to help.... Mehr lesen

Kompetenzen

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vishakha__saini
Vishakha Saini
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Kundensupport
I will provide professional customer support
Ab10 $ / ProjektWeitere Details

Arbeitserfahrung

TELUS

Customer Support Representative

TELUS • Vollzeit

Nov 2024 - Dec 2025 • 1 yr 1 mo

Handled high-volume inbound queries via voice for international Amazon customers Resolved issues related to orders, refunds, cancellations, and deliveries with high accuracy Maintained strong CSAT and consistently met quality & productivity targets Coordinated with internal teams for escalations and complex case resolutions Mentored 20+ candidates and supported onboarding/training activities Recognized as a 3-time COA (Certificate of Achievement) winner for performance