t
thehendyy

Ahmed

@thehendyy

Freelance

Ägypten
Französisch, Englisch, Arabisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
Customer support and online sales professional fluent in French (native), Arabic (advanced) and English. I currently handle reservation claims, refunds, cancellations and accommodation issues for a major travel platform, and I previously worked as an online sales agent for Sony, managing orders, returns, product questions and delivery issues. Organized, reliable and quick to learn new tools. I offer customer support by email and chat, French/Arabic/English translation and virtual assistance... Mehr lesen

Kompetenzen

t
thehendyy
Ahmed
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Kundensupport
I will do reliable customer support in french or english
Ab15 $ / ProjektWeitere Details

Arbeitserfahrung

Teleperformance

Customer Service Representative

Teleperformance • Vollzeit

Jan 2026 - Present • 9 mos

Handle guest reservation claims and accommodation issues for a leading travel platform in French and English: cancellations, refunds, no-shows, payment issues and escalations.

Foundever

Online Sales Agent (Sony)

Foundever • Vollzeit

Apr 2023 - May 2024 • 1 yr 1 mo

Managed customer orders and online returns, provided product information and contacted delivery services to resolve shipping incidents. Part of the team from the opening of the Sony department.