Tasya F

Guest Service Agent

Swiss-Belhotel International • Vollzeit

Dec 2025 - Mar 2026 • 3 mos

had the opportunity to work as a Guest Service Agent in Seminyak, Bali, where I handled fast-paced guest interactions and diverse international requests. This hands-on experience taught me how to communicate effectively under pressure and, most importantly, how to connect with guests from all over the world. I’ve taken the best communication strategies I learned on the ground and turned them into these ready-to-use templates for you.

Account Payable & Account Receivable

Oakwood Suites La Maison Jakarta • Vollzeit

Jul 2024 - Jan 2025 • 6 mos

Finance & Accounting Intern Processed invoices, billing, payments, and reconciliations, improving financial accuracy and reporting timeliness Maintained documentation for audits, ensuring compliance with company policies and standards Developed strong administrative and organizational skills through hands-on finance operation

Front Desk Agent

Harris Hotel Batam Center • Vollzeit

Dec 2022 - Jul 2023 • 7 mos

Managed check-in/out, reservations, and room allocations using VHP system with accuracy and efficiency Handled guest inquiries and telephone services, enhancing satisfaction and service quality Built strong communication, problem-solving, and teamwork skills while assisting international/domestic guests