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Rose
@rosepractice
Optometry Practice and Operations Specialist
Vereinigte Staaten
Englisch, Spanisch
Über mich
I’m an experienced optometry operations professional with a strong background in practice management, patient flow, scheduling, insurance workflows, recalls, order tracking, office organization, SOP creation, reporting, staff coordination, and administrative support.
I help independent optometry and eye care practices improve organization, reduce administrative backlog, create smoother workflows, and keep day-to-day operations moving efficiently.
My goal is to provide reliable, detail-oriented support that understands the unique needs of an eye care practice — not generic virtual assistance.
Kompetenzen
Rose
offline •
Meine Dienstleistungen
Allgemeine Unterstützung
I will provide expert optometry practice operations support
Portfolio
Arbeitserfahrung
Independent
Vollzeit • 14 yrs 7 mos
Office Manager/Practice Operations
Feb 2026 - Aug 2026 • 6 mos
Managed day-to-day operations for a multi-location eye care practice, supporting patient flow, staff coordination, scheduling, insurance workflows, recalls, contact lens and eyeglass order tracking, lab follow-up, reporting, and office organization. Oversaw operational processes related to optical orders, specialty contact lenses, and Ortho-K workflows, while helping resolve backlogs, staffing gaps, workflow issues, and patient service concerns. Developed and implemented procedures, trackers, schedules, and systems to improve efficiency, accountability, and overall practice organization.
Optometry Practice Lead/Senior Clinical & Operations Support
Sep 2011 - Oct 2025 • 14 yrs 1 mo
Built more than 10 years of hands-on experience in optometry, supporting both clinical and administrative operations. Responsibilities included patient intake and pre-testing, contact lens training and follow-up, optical sales and eyeglass orders, specialty contact lens and Ortho-K workflows, insurance verification, scheduling, recalls, patient communication, lab coordination, and order tracking. Also supported staff training, front desk operations, workflow organization, problem-solving, and day-to-day practice needs. Developed a strong understanding of the full patient experience from scheduling and clinical testing through optical sales, contact lenses, order completion, and follow-up.
