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Rav Zahara
@ravzahara
Virtual Hospitality Assistant
Indonesien
Englisch, Indonesisch
Über mich
I’m a Virtual Hospitality Assistant dedicated to creating smooth, stress-free guest experiences. From prompt guest messaging and booking management to reviews and follow-ups, I help hosts stay organized and keep guests happy—so you can focus on growing your business.
Kompetenzen
Rav Zahara
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Allgemeine Unterstützung
I will support you manage inbox and calendar as eu based VA
Vertriebsprozesse
I will be your sales oriented virtual reservation agent
Portfolio
Arbeitserfahrung
Bali Business & Lifestyle Virtual Assistant
Self Employed • Selbstständig
Dec 2021 - Dec 2023 • 2 yrs
Be a trusted and reliable Virtual Assistant who need help related with Bali and Indonesia. Whether it is for business or lifestyle purpose. What I deliver: 1. Supplier Research 2. Talent Research 3. Site Visit 4. Meeting Planner 5. On the day event assistant
Accor
Vollzeit • 2 yrs 6 mos
Marketing
Aug 2018 - Dec 2019 • 1 yr 4 mos
1. Refresh MGallery The Royal Beach Seminyak Bali social media present 2. Create many new content that align with brand and the uniqueness of the property 3. Build relationship with offline media in Bali 4. Joining award for one of the new beach restaurant 5. Work together with other department to spread awareness in regards of hotel product and promotion (offline and online)
Reservation Agent
Jun 2017 - Aug 2018 • 1 yr 2 mos
Reservation Agent at MGallery The Royal Beach Seminyak Bali. Role: 1.Handle hotel room reservations through phone, email, and online booking systems. 2. Assist guests with booking inquiries, room availability, rates, and hotel services. 3. Update and maintain reservation records accurately in the hotel system. 4. Modify, confirm, or cancel reservations based on guest requests. 5. Provide excellent customer service and ensure guest satisfaction. 6. Coordinate with front office and other departments to ensure smooth guest arrivals. 7. Follow hotel policies and reservation procedures.
7 Bewertungen
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Zusammensetzung der Bewertung
- Kommunikation
- An einen Freund weiterempfehlen
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petr_nagy
Tschechien
Ravinna's communication is excellent. She followed the assignment instructions and delivered high-quality work in time. Thank you!
Hilfreich?
davidosinowo
Wiederkehrender Kunde
Großbritannien
Excellent work, fantastic comms, quick delivery. what more could anyone ask for right ;)
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grahamsurtees44
Australien
excellent communication and service
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arthurcrosby
Indonesien
Love the result , love to work again
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ranasaad
Vereinigte Staaten
Very skilled and responsible person. very responsive and delivered high quality work. Highly recommended.
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