
Abosede Mary
CALL CENTER EXPERT
Kompetenzen

Meine Dienstleistungen


Portfolio
Arbeitserfahrung
Call Center & Telephony
Fiverr • Freiberufler
Sep 2023 - Present • 3 yrs
I specialize in helping businesses build and manage professional call center and VoIP communication systems. My work involves configuring phone systems, SIP trunks, DID numbers, extensions, IVR menus, call queues, and inbound and outbound call routing. I have experience working with platforms such as 3CX, Twilio, Telnyx, Asterisk, and FreePBX. I configure systems based on business requirements and focus on creating efficient call flows for agents and customers. I also troubleshoot common VoIP and call routing issues, test call connectivity, and optimize configurations to ensure the communication system operates smoothly and reliably.