o
okonkwoann

Annastacia O.

@okonkwoann

Customer Support, Appointment Setting, CRM and Workflow Automation

Nigeria
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Über mich
Are missed follow-ups, slow responses, or disorganized CRM records costing your business opportunities? I can help. I’m a Customer Support and Operations Specialist with experience in customer support, cold calling, appointment setting, lead follow-up, CRM management, calendar management, and workflow automation. I work with tools like HubSpot, Zoho CRM, ClickUp, Trello, Google Workspace, Calendly, and AI-powered tools. My goal is to help businesses stay organized, respond faster, and convert more leads into satisfied customers.... Mehr lesen

Kompetenzen

o
okonkwoann
Annastacia O.
offline • 
Durchschnittliche Antwortzeit: 11 Stunden

Meine Dienstleistungen

Allgemeine Unterstützung
I will provide patient coordination and appointment setting service
Ab15 $ / ProjektWeitere Details
Projektmanagement
I will set up and manage your clickup projects and workflows
Ab10 $ / ProjektWeitere Details

Portfolio

Arbeitserfahrung

Harley_Street Healthcare Clinic

Customer Support & Patient Coordination Specialist

Harley Street Healthcare Clinic

May 2025 - Aug 2026 • 1 yr 3 mos

• Follow up with prospective patients and convert enquiries into booked consultations. • Schedule consultations while delivering a professional and empathetic patient experience. • Manage and update patient records using Zoho CRM. • Conduct outbound calls through Microsoft Teams to confirm appointments and provide updates. • Collaborate with internal teams to coordinate appointments and support daily operations.