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Nikhil V. Tari
@nikhiltari25
Level 2
Amazon Connect SME
Indien
Englisch
Über mich
I have 8+ years of experience in IT and cloud computing, specializing in designing and implementing scalable cloud contact centers. My expertise includes custom IVRs, omnichannel interfaces, analytics dashboards, self-service bots, and third-party integrations. I have led large-scale implementations handling 1M+ daily calls, migrated cloud contact centers from platforms like 3CX, RingCentral, Hubspot to Amazon Connect reducing operational costs by 40%, optimized IVR designs fro 150 flows to 15, built Lex bots reducing customer resolution time by 60%, and developed APIs.
Kompetenzen
Nikhil V. Tari
offline •
Durchschnittliche Antwortzeit: 4 Stunden
Meine Dienstleistungen
Cloud-Management
I will design and implement your cloud contact center using amazon connect
Cloud-Management
I will help you with your AWS setup
25 Bewertungen
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marcopea336
Spanien
Nickhil went above and beyond, he manage to complete all my request and complete a clean job in regards implementing new setting for me in inside the amanzon connect tool!
Hilfreich?
collegeone
Puerto Rico
Laufende Zusammenarbeit
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bcerius
Vereinigte Staaten
Laufende Zusammenarbeit
Nikhil V. Tari delivered EXCEPTIONAL work in cloud computing - exceeding expectations with professional and detailed-oriented work. Working with him was a breeze; he went above and beyond, communicated proactively, and was super quick to respond. Highly recommend! 👏
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arreystevone
Vereinigte Staaten
Laufende Zusammenarbeit
Hilfreich?
bcerius
Vereinigte Staaten
Laufende Zusammenarbeit
We had the pleasure of working with Nikhil, and I am beyond impressed with their expertise and dedication. They played a pivotal role in getting our company up and running on Amazon Connect. I highly recommend Nikhil for any Amazon Connect implementations or tasks. His expertise and dedication are unmatched. Thank you for a job well done!
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