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naota_

Nao Ota

@naota_

Japanese Virtual Assistant for Admin, Research, and Client Communication

Japan
Japanisch, Englisch, Chinesisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
Hi, I’m Nao, a Japan-based virtual assistant with experience in customer success, project coordination, client communication, and business operations. I have worked in retail management, IT project management, and SaaS customer success. I can support Japanese and English email communication, chat replies, web research, data entry, scheduling, documentation, and general admin tasks. I speak Japanese, English, and Chinese, and I can help overseas clients who need support with Japan-related tasks, Japanese-speaking customers, or Japanese business communication.... Mehr lesen

Kompetenzen

n
naota_
Nao Ota
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Allgemeine Unterstützung
I will support your japan business as a japanese VA
Messaging & E-Mail-Versand
I will handle japanese email and customer communication

Portfolio

Arbeitserfahrung

Customer Success Specialist

SaaS • Vollzeit

Mar 2025 - Present1 yr 2 mos

Managed customer onboarding, progress tracking, and operational support for SaaS clients. Communicated with clients, prepared documents, coordinated internal projects, and supported customers in using the service effectively.