n
naota_

Nao Ota

@naota_

Japanese Virtual Assistant for Japan Research and Supplier Sourcing

Japan
Japanisch, Englisch, Chinesisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
Need someone in Japan to research, contact vendors, or handle Japanese communication? I'm Nao, a native Japanese virtual assistant based in Osaka. I support overseas businesses with supplier research, Japanese inquiries, email and chat support, and clear English summaries. My background includes SaaS customer success, IT project management, and retail management, plus hands-on sourcing support for overseas clients. I work in Japanese and English, with Chinese support available. Send me your goal and deadline, and I will help define a practical scope.... Mehr lesen

Kompetenzen

n
naota_
Nao Ota
offline • 

Meine Dienstleistungen

Allgemeine Unterstützung
I will be your japanese virtual assistant for research and business support
Messaging & E-Mail-Versand
I will handle japanese customer support emails and messages

Portfolio

Arbeitserfahrung

Customer Success Specialist

SaaS • Vollzeit

Mar 2025 - Present • 1 yr 7 mos

Managed customer onboarding, progress tracking, and operational support for SaaS clients. Communicated with clients, prepared documents, coordinated internal projects, and supported customers in using the service effectively.