Liaqat Naseer

Medical Billing Expert / Revenue Cycle Management | Upwork | Fiverr

upworks • Freiberufler

Apr 2024 - Present • 2 yrs 6 mos

RCM Specialist specializing in Mental & Behavioral Health, Internal & Family Medicine, Ophthalmology, Laboratory Billing, and other healthcare specialties

Team Lead Operations | PMTAC, Rawalpindi

PMTAC Private Limited • Vollzeit

Nov 2019 - Mar 2024 • 4 yrs 4 mos

Lead and manage end-to-end Revenue Cycle Management (RCM) for laboratories and physician practices, ensuring smooth operations across all billing functions. Supervised and guided team members in daily billing tasks, including Verification of Benefits (VOB), charge entry, claim submission, payment posting, and denial management. Oversaw Accounts Receivable (A/R) follow-up, ensuring timely resolution of unpaid claims and reducing outstanding balances. Monitored and reviewed patient statements, invoices, and balances to maintain accuracy and transparency. Acted as primary point of contact between providers, payers, and patients to resolve escalated billing issues. Ensured compliance with payer rules, billing guidelines, and HIPAA regulations throughout the billing cycle. Generated regular reports on collections, write-offs, denials, and financial performance for management. Implemented process improvements to increase efficiency, reduce denials, and optimize revenue recovery.