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Matteo C.
@matteosales99
Call Center Operations Consultant
Italien
Italienisch
Über mich
I help businesses improve sales operations, outbound campaigns and call center performance. With extensive experience in sales operations, KPI analysis, team performance, sales scripts and process improvement, I create practical solutions that teams can implement immediately. I can help with outbound sales scripts, cold calling, appointment setting, KPI analysis, SOPs, sales training and AI workflows for commercial teams. My focus is simple: clear processes, measurable results and better sales performance.
Kompetenzen
Matteo C.
offline •
Meine Dienstleistungen
Kaltakquise
I will create a professional outbound sales script
Arbeitserfahrung
Operations Manager - Sales & Call Center
Confidentials • Vollzeit
Jul 2018 - Present • 8 yrs 1 mo
Operations Manager specializing in sales operations, outbound campaigns and call center performance. I manage sales teams and operational processes, focusing on KPI performance, productivity, conversion, quality and continuous improvement. My experience includes: • Outbound sales and customer acquisition • Team and performance management • KPI analysis and reporting • Sales script development • Process optimization and SOP creation • Coaching and training • Campaign planning and forecasting • Performance improvement initiatives I combine operational experience with a practical, data-driven approach to help sales teams improve their processes and results.
