
Masher Frank
Frank
Kompetenzen

Meine Dienstleistungen


Portfolio
Arbeitserfahrung
Customer Service Specialist
Etisalat • Vollzeit
Jun 2026 - Present • 5 mos
• Handling Etisalat And customer complaints, from calling and data problems to Etisalat Money issues. • Welcoming customers and Visitors to Etisalat and stores. • Cross-selling and upselling Etisalat products, from calling and data packages to home wireless and smart living accessories. • Ensuring an unmatched customer experience in Etisalat Stores.
Customer Service Specialist
Amazon • Vollzeit
Aug 2024 - Jan 2026 • 1 yr 5 mos
• Providing individualized support to customers depending on their complaints about products and delivery. • Maintaining relationships between existing and new clients of Amazon. • Take orders, calculate charges, and process billing or payments. • Helping clients to use different Amazon platforms to leverage the income from trade
Procurement Officer
Bank
May 2022 - May 2024 • 2 yrs
• Sourced vendors for materials, equipment, and systems—negotiated reasonable prices with suppliers worldwide. • Evaluated bids for more than 100 tenders using quotation comparison sheets • Ensured service level agreements in procurement procedures—worked with the user department for vendor evaluation. • Participated in physical verification and reconciliation of stock every month