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marcela_als

Marcela S.

@marcela_als

Ecommerce CX, Payment Recovery and Store Operations Specialist

Portugal
Portugiesisch, Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
E-commerce operations professional: customer experience, payment recovery, and international admin/compliance support. I manage CX and payment recovery for a European e-commerce brand: WhatsApp/email/Instagram support, direct payment recovery (50%+ conversion, no CRM). I also support international clients with compliance and admin: KYC/AML checks, documentation, invoicing. Previously: B2B Business Development Manager (67+ partnerships in 3 months). Based in Lisbon, EU time zone. Clear communication, real autonomy, reliable delivery.... Mehr lesen

Kompetenzen

m
marcela_als
Marcela S.
offline • 
Durchschnittliche Antwortzeit: 12 Stunden

Meine Dienstleistungen

E-Commerce-Shop-Management
I will handle ecommerce customer support, payment recovery and chargebacks
Ab50 $ / ProjektWeitere Details
Allgemeine Unterstützung
I will be your virtual assistant for international admin, compliance and invoicing
Ab40 $ / ProjektWeitere Details

Portfolio