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Juan Diego
@jp_diego
Bilingual Customer Support and Virtual Assistant
Kolumbien
Spanisch
Über mich
Hola! I'm Juan Diego, Bilingual Customer Support & Virtual Assistant based in Colombia (GMT-5).
I help e-commerce stores with fast, friendly support in English & Spanish.
I specialize in:
- 24/7 AI Chatbot Setup for Shopify, Wix, GoDaddy (Tidio, Chatfuel)
- Live chat support (WhatsApp, Instagram, Telegram)
- Spanish to English translation & customer care
I'm available 8am-10pm Colombia time, fast response, excellent spelling. Let's grow your store with better customer support!
Kompetenzen
Juan Diego
offline •
Meine Dienstleistungen
Kundensupport
I will be your bilingual customer support agent for shopify
Portfolio
Arbeitserfahrung
Customer sopport agent
Freelance • Selbstständig
Jul 2023 - Present • 3 yrs 3 mos
Provided bilingual customer support for Shopify and e-commerce stores. Managed live chat, email, and WhatsApp support, resolved customer inquiries, processed orders and returns, and maintained 98% satisfaction rate. Fast response, excellent spelling.
