Kategorien durchsuchen
Entdecken
Fiverr Pro
Deutsch
$
USD
I will be your shopify customer support agent
Senior Shopify VA and Customer Support Expert
Hi, I'm Hammad, a Senior Customer Support & Operations Specialist. I help e-commerce brands deliver premium experiences through professional Email, Live Chat, and Social Media support.
I am expert in...
Über diesen Service
Are unresolved customer emails and tracking inquiries taking up all your time?
I am here to handle your daily e-commerce customer support so you can focus on scaling your Shopify store. I provide prompt, accurate, and polite customer service to maintain high satisfaction rates and improve your brand reputation.
What I will do for your store:
- Email Customer Service (Gmail, Outlook, Gorgias, Freshdesk, Zendesk, Zoho Desk)
- Live Chat Support (Tidio, Shopify Inbox, Crisp)
- Order Status & Tracking Inquiries Update
- Returns, Exchanges, Refunds & Dispute Management
- Handling Social Media DMs (Facebook, Instagram)
- Customer Dispute & Complaint Resolution with Standard SOPs
Why me?
- Excellent Communication & Problem-Solving Skills
- Quick Response Time & Fast Resolution
- Familiar with Shopify, Oberlo, DSers, & Tracking Apps
- Strict Confidentiality & Professionalism
Lets get your orders moving. Message me or place your order to get started!
FAQ
Do you provide custom offers if my requirements are different?
Yes, absolutely. Every Shopify store has unique needs. Please message me with your specific requirements, and I will create a tailored offer that fits your store's volume and budget.
How will you handle my store’s sensitive data and login details?
I take security very seriously. You can add me as a staff member on Shopify with limited permissions. For other tools, we can use secure sharing methods to ensure your data remains protected.
Which customer support tools are you familiar with?
I work comfortably with Zendesk, Freshdesk, Gorgias, Zoho Desk, Reamaze, Gmail, Outlook, and Shopify Inbox.
Can you handle store returns and tracking inquiries?
Yes, I handle order tracking updates, carrier delays, and process returns or refunds according to your store's policy.
Will I get updates on the tasks performed daily?
Yes. I believe in transparent communication. You will receive a brief summary report at the end of each day or shift, detailing tickets resolved, orders fulfilled, and any important issues addressed.
