Hammad Ali

Operations Manager

Medstates medical billing and RCM services • Vollzeit

Dec 2025 - Present • 5 mos

As Manager Operations, I spearheaded a high-performing team to optimize medical billing processes. Key achievements included: - Streamlining workflows to boost productivity and reduce turnaround times - Implementing coding audits and compliance checks to minimize rejections - Driving team development through targeted training and performance feedback - Collaborating with clients to understand needs and deliver tailored solutions - Identifying and addressing operational bottlenecks to enhance overall efficiency.

Backup Team lead

PMTAC • Vollzeit

Jul 2025 - Dec 2025 • 5 mos

As Backup Team Lead for medical billing, I supported the lead in managing a team of billers and coders, ensuring uninterrupted operations. Key responsibilities included: - Overseeing daily tasks and providing guidance to team members - Ensuring accurate and timely claim submissions and follow-ups - Assisting in process improvements to reduce denial rates and increase efficiency - Providing coding and billing expertise to resolve complex issues - Conducting training sessions on coding updates, billing best practices, and compliance requirements - Maintaining team productivity and performance standards during lead's absence.

Team lead operations

Primemed billing and credentialing services llc • Vollzeit

Apr 2023 - Jul 2025 • 2 yrs 3 mos

During my tenure as Team Lead Operations for medical billing, I: - Managed a team of billers and coders, improving claim submission accuracy - Streamlined billing processes, reducing denial rates and increasing efficiency - Implemented coding audits to ensure compliance and reduce rejections - Enhanced client communication, ensuring timely issue resolution - Trained team on ICD-10 and CPT coding updates to stay current with industry standards.