Grace J
Property Management Operation, CRM and Automations
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Arbeitserfahrung
Property Management Operations and Admin VA
Roadrunner PM • Vollzeit
Aug 2025 - Aug 2026 • 1 yr
Supported day-to-day property management operations remotely, helping keep rental activities organised and ensuring timely communication and follow-ups across guests, tenants, vendors, cleaners, and property managers. Key responsibilities included: - Guest and Tenant Communication: Responded to enquiries, provided support, communicated updates, and followed up on outstanding requests. - Maintenance Coordination: Tracked maintenance issues, coordinated with vendors and contractors, and followed up to ensure outstanding tasks progressed toward resolution. - Vendor and Cleaner Coordination: Communicated with service providers, monitored task progress, and helped keep property-related activities organised. - Administrative Support: Managed routine administrative tasks, maintained records, organised information, and supported day-to-day operations. - Payments and Invoicing: Assisted with payment-related administrative tasks and invoice follow-ups. - Task Tracking and Operations Support: Monitored outstanding tasks, followed up on pending items, and helped ensure important responsibilities were not overlooked.