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Technical Support, Sales, Customer Success & Client Administration
Asurion • Vollzeit
Jun 2023 - Mar 2026 • 2 yrs 9 mos
Managed technical and administrative workflows for North American insurance accounts using paperless CRM and carrier databases. Reviewed account documentation to identify and resolve discrepancies, ensuring high data accuracy. Maintained ongoing verbal and written updates with client teams via multi-channel platforms (calls and simultaneous live chats). Handled data entry, client pre-qualifications, and administrative correspondence in a fast-paced environment. Streamlined digital filing systems to ensure compliance with insurance and account protocols, and sales