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dynamiconcepts

Fadhilat Y

@dynamiconcepts

Customer Support, CRM, Live Chat Support

Nigeria
Englisch, Französisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
Overwhelmed by endless emails, missed appointments, unorganized CRM records, or customer inquiries that are slowing down your business? Imagine having a reliable Virtual Assistant who keeps your operations organized. I'm Fadhilat, a results-driven Virtual Assistant, Customer Support Specialist, and CRM Expert with 2+ years of experience helping entrepreneurs. Successfully managed 80–120 customer interactions per shift, resolved 100+ customer inquiries daily, maintained a 96% Customer Satisfaction (CSAT) score, achieved a 95% First Contact Resolution (FCR) rate, reduced response times by 35%. ... Mehr lesen

Kompetenzen

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dynamiconcepts
Fadhilat Y
offline • 

Meine Dienstleistungen

E-Commerce-Shop-Management
I will be your general virtual assistant

Portfolio