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Doris Chikwe
@doris_uchendu
Telehealth Support , HIPAA Certified Medical VA , Sales Specialist
Nigeria
Englisch
Über mich
Hi, I'm a HIPAA-certified Medical Virtual Assistant with training in telehealth and healthcare administration. I provide dependable support to healthcare professionals and entrepreneurs through appointment scheduling, EHR/medical records management, medical data entry, patient communication, email and calendar management, and general administrative assistance.
I am organized, detail-oriented, and committed to delivering accurate, confidential, and high-quality work on time.
If you're looking for a reliable virtual assistant to help streamline your workflow, I'd be happy to support you.
Kompetenzen
Doris Chikwe
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Allgemeine Unterstützung
I will be your medical virtual assistant for ehr emr management
Messaging & E-Mail-Versand
I will be your email manager virtual assistance
Portfolio
Arbeitserfahrung
Telehealth Virtual Assistance
Vincent • Vollzeit
Nov 2024 - Apr 2026 • 1 yr 5 mos
Telehealth Virtual Assistance | St. Vincent's Hospital Sydney December 2024 - April 2026 ✅ Managed telehealth patient scheduling and appointment coordination using Calendly, Simple practice, and Jane App, ensuring smooth intake, timely reminders, and zero scheduling conflicts. ✅ Coordinated patient intake, medical history, consent forms, and insurance verification to reduce provider workload and improve appointment readiness. ✅ Maintained HIPAA-compliant EHR records in DrChrono, Kareo, and Athenahealth, handling patient demographics, visit notes, and treatment documentation with accuracy and confidentiality. ✅ Provided professional patient support via phone, email, and secure messaging, handling inquiries, appointment follow-ups, and prescription requests. ✅ Assisted with medical billing, insurance pre-authorizations, claims follow-up, and invoicing to improve revenue cycle efficiency. ✅ Built automated patient reminder workflows, documented SOPs, optimized workflows in Asana/Trello, and supported medical transcription and clinical documentation.
Virtual Assistant | Freelance
Freelancer.com • Vollzeit
Dec 2020 - Nov 2024 • 3 yrs 11 mos
Accomplishments: ✅ Provided executive and administrative support to founders and online business owners, managing inboxes, calendars, travel, and task prioritization to save clients 10+ hours weekly and improve productivity. ✅ Managed CRM platforms including GoHighLevel, HubSpot, and Zoho CRM, implementing lead nurturing, automated follow-ups, segmentation, and deal tracking to improve conversions. ✅ Handled social media management across LinkedIn, Instagram, and Facebook using Buffer and Hootsuite for content scheduling, engagement, and brand growth. ✅ Conducted market research, competitor analysis, data entry, and reporting in Google Sheets and Notion. Supported Airbnb co-hosting through listing optimization, guest communication, SEO descriptions, and booking management.
