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Diksha Sharma
@dikshasharma562
Guest Relation Virtual Assistant
Indien
Englisch, Hindi, Marathi
Über mich
I am a hospitality specialist experienced in guest relations and rental management for property owners and boutique stays. Whether you need fast guest messaging, review management, or smooth reservation handling, I can help.
Kompetenzen
Diksha Sharma
offline •
Meine Dienstleistungen
Messaging & E-Mail-Versand
I will provide airbnb customer support
Arbeitserfahrung
Reservation Associate
Radisson Hotels • Vollzeit
Dec 2025 - Present • 7 mos
Processed guest room reservations, cancellations, and modifications through online booking channels and direct inquiries with high accuracy. Handled pre-arrival guest requests, payment processing, calendar availability, and scheduling adjustments to prevent overbookings. Answered incoming calls and emails regarding room rates, amenities, local attractions, and special promotional packages. Maintained detailed records of guest preferences and special requests to deliver personalized, 5-star service.
