
Anees K
Remote Front Desk Virtual Assistant , Mental Health Practices Specialist
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Arbeitserfahrung
Medical Virtual Assistant Team Lead
Scribe Cody • Vollzeit
Apr 2025 - May 2026 • 1 yr 1 mo
Led a team of virtual assistants providing remote front desk and administrative support to U.S. healthcare providers, with a strong focus on mental health & Medical practices. Key responsibilities and achievements: • Supervised and trained VA team members to ensure high-quality patient communication, appointment scheduling, and intake processes • Managed daily operations including call handling, insurance verification support, patient reminders, and referral coordination • Improved team efficiency and maintained professional standards while working with U.S. time zones • Delivered reliable remote support that helped providers reduce administrative workload and improve patient experience Specialized in mental health & medical front desk operations, patient coordination, and team leadership in a fully remote healthcare environment.