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Alan Montt
@alanmontt
Virtual Assistant and Logistic Coordinator
Kolumbien
Englisch, Spanisch
Über mich
I’m Alan, a specialist in logistical coordination, virtual assistance, and customer service. Expert in appointment setting, cold calling, and billing auditor services to streamline your operations. I focus on efficiency and results-driven communication. Ready to optimize your workflow and scale your business. Let’s connect and start working today!
Kompetenzen
Alan Montt
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Allgemeine Unterstützung
I will be your virtual assistant in english and spanish
Dateneingabe
I will do accurate data entry, database cleanup, and excel tasks
Arbeitserfahrung
Lean
Vollzeit • 2 yrs 1 mo
Billing Agent - Logistic Coordinator
Feb 2026 - Aug 2026 • 6 mos
- Responsible for processing, issuing, and monitoring invoices for logistics companies, ensuring strict adherence to corporate deadlines and financial protocols. - Overseeing the collection and reconciliation of payments from corporate clients to ensure accurate application of funds and prompt resolution of billing discrepancies. - Maintaining and systematically updating internal databases to ensure the accuracy and confidentiality of information regarding insured parties and logistics partners. - Serving as the primary point of contact for client inquiries, providing high-level technical support and personalized assistance regarding billing and payment status.
Billing Auditor - Logistic Coordinator
Jul 2024 - Feb 2026 • 1 yr 7 mos
- Audit invoices, PODs, and rate confirmations. - Identify billing discrepancies and rate issues. - Support SLA and financial accuracy KPIs. - Prevent revenue leakage through validation controls
Billingual Agent
All Access Insurance Network of Florida • Vollzeit
Aug 2023 - May 2024 • 9 mos
- Executed high-volume outbound cold calling campaigns to prospective clients in the US, successfully converting leads into policyholders through persuasive communication and needs-based selling. - Conducted detailed assessments of individual client profiles to recommend tailored healthcare insurance plans that aligned with their medical requirements and financial constraints. - Overcame complex barriers to entry by addressing concerns regarding premiums, deductibles, and network coverage, utilizing deep product knowledge to build trust and close sales. - Maintained up-to-date knowledge of US healthcare regulations (such as the Affordable Care Act - ACA) to ensure all sales practices and enrollments met legal and ethical standards. - Consistently met and exceeded monthly sales quotas and KPIs (Key Performance Indicators), contributing to the overall revenue growth and market expansion of the agency. - Managed and updated client records with high precision using CRM software, ensuring seamless follow-ups and accurate data for the underwriting process.
