
Zeeshan I
Shopify and WordPress Developer and Support Specialist
Kompetenzen

Meine Dienstleistungen
Arbeitserfahrung
E-Commerce Developer & Technical Specialist
Freelance • Teilzeit
Feb 2021 - Present • 5 yrs 8 mos
Built, customized, and managed end-to-end Shopify and WordPress/Woo Commerce platforms for international clients over a 5-year period. Specialized in resolving critical technical bugs, custom liquid and theme modifications, plugin/app integrations, mobile responsiveness fixes, and payment gateway configurations. Delivered ongoing maintenance, site speed optimization, and hands-on client onboarding to ensure high conversion rates, smooth store operations, and zero site downtime.
Senior Support Specialist / Support Specialist
Yango • Vollzeit
Jun 2026 - Oct 2026 • 4 mos
Managed high-volume technical support and live chat operations for international English-speaking markets. Maintained a top-tier 4.2–4.3 / 5.0 CSAT score, earned a rapid promotion to Senior Specialist/Mentor, and collaborated with QA and product teams to isolate platform bugs.
Support Specialist
Talabat • Vollzeit
Sep 2025 - Mar 2026 • 6 mos
Handled complex multi-channel user and partner issues via live chat and ticketing systems with strict adherence to SLA response times. Documented technical pain points and submitted structured bug reports.