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I have over 8 years of experience in customer service, technical support, and virtual assistance. I’ve worked with companies like Telus International, Inspiro Relia Inc., and TalentPop, supporting U.S.-based clients through email, chat, and phone. My roles have included handling customer inquiries, escalations, admin tasks, QA, and even recruitment. I’m proficient with tools like Zendesk, Gorgias, Hubstaff, Slack, MS Office 365, and Google Workspace, and I thrive in fast-paced remote environments where adaptability, clear communication, and reliability are key.... Mehr lesen