
Zeeshan Dawood
IT System and Network Support Engineer
Kompetenzen

Meine Dienstleistungen


Arbeitserfahrung
Assistant Manager IT
Naveena Steel Mills Pvt. Ltd • Vollzeit
Jul 2024 - Present • 1 yr 10 mos
Key Responsibilities: Managed and maintained IT infrastructure including Windows Servers, Microsoft 365, and local networks. Provided support for Microsoft Outlook and email systems, resolving configuration, send/receive, and performance issues. Configured and troubleshot network devices, switches, routers, and firewalls. Administered user accounts, permissions, and Active Directory. Ensured secure and reliable operations by monitoring systems and applying updates/patches. Delivered remote IT support for employees and clients using tools like AnyDesk, TeamViewer, and Zoom. Assisted with hardware and software troubleshooting, including desktops, laptops, and printers. Key Achievements: Successfully migrated multiple clients to Microsoft 365 with zero downtime. Reduced email delivery errors and improved Outlook performance across the organization. Implemented network optimization strategies, improving speed and reliability. Resolved critical IT incidents quickly, minimizing downtime and maintaining business continuity. Designed and implemented backup and recovery procedures, safeguarding business data. Received appreciation for consistent, fast, and professional IT suppor