Melzedic Bahati
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Collection Officer
SuperBright Africa
Jan 2026 - Sep 2026 • 8 mos
As a Collections Officer at Super Bright Africa, I manage client payment tracking, follow-ups, and accurate financial record-keeping across multiple accounts. My daily work involves collecting and verifying client data, organizing payment histories in Google Sheets/Excel, maintaining clean databases, and generating timely reports — skills that directly translate to my freelance services in Data Entry, Virtual Assistance, and Business Automation. I developed strong attention to detail, confidentiality with sensitive client information, and efficient email communication. To improve my own workflow, I built an automation that captures client emails from Gmail, extracts key details, logs them into Google Sheets automatically, and sends instant Telegram notifications — reducing manual entry errors and saving hours weekly. This experience taught me to be reliable, organized, and results-driven — the same standards I bring to every client project on Fiverr.