Shahrukh
Dailler PBX VOIP
Kompetenzen
Meine Dienstleistungen


Arbeitserfahrung
Sipcrew
Sipcrew • Freiberufler
Dec 2024 - Present • 1 yr 5 mos
I have hands-on experience working as a Dialer Expert, managing and supporting inbound and outbound calling campaigns for call centers and freelance clients. My role includes setting up dialer systems, managing campaigns, and ensuring smooth daily operations for agents. I have worked with auto, predictive, power, and manual dialers, handling lead uploads, call routing, and agent configurations. I monitor call performance, optimize dialing strategies, and generate detailed reports to improve productivity and conversion rates. I regularly support agents by troubleshooting dialer issues, maintaining call quality, and ensuring system stability. I also manage CRM integrations, call recordings, and data accuracy to help clients track performance and leads effectively. Through my experience, I have helped businesses increase call efficiency, reduce downtime, and improve overall campaign performance while maintaining professional communication and reliability.