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Customer Retention Specialist
DISH Network • Vollzeit
Sep 2021 - Nov 2021 • 2 mos
Thrive in high energy, highly competitive performance-driven environment. Adapt well to change both in the sales process and work hours, and understands the importance of time management and productivity. Technology savvy with an ability to effortlessly navigate in a PC environment using multiple web-based applications.
Customer Service Specialist
AT&T • Vollzeit
Jan 2006 - Jan 2009 • 3 yrs
Handled customer care, technical support, and data entry. Recognized as a top performer in the call center with numerous team rewards and 'Wave' customer service feedback awards. Focused on answering and resolving questions and concerns while upselling.