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Über mich
I help small businesses turn process knowledge into clear, reviewable documentation. I create timestamp-linked SOPs from client-owned recordings and source-backed FAQs and support macros from approved product documents. My work focuses on traceability, privacy, human review, and clear escalation when information is missing or conflicting. Deliverables include editable SOPs, source maps, checklists, decision tables, FAQs, macros, tone rules, and gap lists. AI is used only with permission, and I do not need production account access.... Mehr lesen