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Yanni Dapula
@yannidap
Senior Zendesk Administrator and Solutions Expert
Philippinen
Englisch
Über mich
Zendesk administrator and solutions expert with 12 years of experience helping support teams run faster and smarter. I design and fix Zendesk setups, build AI-assisted workflows with Copilot and Answer Bot, create custom Zendesk apps,
and turn ticket data into clear Explore dashboards. I have worked with 100+ brands across 13 countries and manage Zendesk for 800+ seats in my full-time role, so I know what works at scale and what breaks. I take on a limited number of projects at a time so each one is delivered on schedule
Kompetenzen
Yanni Dapula
offline •
Meine Dienstleistungen
Entwicklung von KI-Chatbots
I will connect your zendesk to social media or create chatbot
CRM-Management
I will be your zendesk admin to configure, fix and optimize your support
