NIKEYA W

Billing Specialist

Hospital • Vollzeit

Aug 2026 - Present • 3 mos

Revenue Cycle Specialist 7+ Years Experience Managed all aspects of the revenue cycle, including patient registration, insurance verification, charge entry, claims submission, payment posting, and account follow-up. Resolved denied and rejected claims by researching payer requirements, correcting billing errors, and ensuring timely resubmission. Utilized Epic and other healthcare systems to review patient accounts, maintain accurate documentation, and improve workflow efficiency. Trained physicians, front-office staff, and team members on billing procedures, insurance guidelines, and revenue cycle best practices. Analyzed accounts receivable reports and implemented strategies to reduce outstanding balances and increase collections. Ensured compliance with Medicare, Medicaid, commercial insurance regulations, CPT coding, ICD-10 coding, and HIPAA standards. Collaborated with providers, insurance companies, and patients to resolve billing inquiries and improve the overall patient financial experience. Assisted in process improvement initiatives that increased claim accuracy, reduced denials, and enhanced revenue performance. Achievement-Focused Version Reduced claim denials through proactive account auditing and payer follow-up. Improved reimbursement turnaround times by streamlining billing and collections processes. Successfully trained and mentored staff on revenue cycle procedures, contributing to higher productivity and accuracy.