Wajiha T

Operations Manager-Lubricants Unit

Euro Oil • Vollzeit

Apr 2024 - Apr 2025 • 1 yr

Operations Management | Business Strategy | Process Optimization | SAP Power User | Professional PowerPoint & Business Documentation Expert As a highly experienced Operations Manager in the Lubricants Division, I bring a strong blend of strategic thinking, operational excellence, data-driven decision-making, and professional business communication to help organizations streamline processes, enhance productivity, and achieve sustainable growth. With extensive experience in end-to-end business operations, supply chain coordination, financial planning, SAP systems, reporting, and executive-level presentations, I offer a comprehensive skill set that enables businesses to improve efficiency, reduce costs, strengthen market positioning, and deliver exceptional customer experiences. My professional journey has equipped me with the ability to understand complex business environments, identify operational bottlenecks, and design scalable solutions that align daily operations with long-term strategic objectives. Whether it is optimizing workflows, preparing executive presentations, managing SAP processes, or developing standard operating procedures, I deliver results-oriented solutions that drive measurable business impact.

National Sales Operation Officer

HTLL ZIC Motor Oil • Vollzeit

Jun 2017 - May 2024 • 6 yrs 11 mos

Since July 2017, I have been working with HTLL ZIC Motor Oil, providing optimized reporting and strategic support to the Country Head of the Lubricant Business Unit to achieve business goals aligned with corporate objectives. I manage and monitor the day-to-day operations of the business unit, acting as a central liaison between regional offices, nationwide sales teams, mega distributors, and all internal and external stakeholders. My role involves data-driven planning, budgeting, forecasting, and resource management across all functions to ensure operational efficiency and optimized results. I conduct gap analyses in areas such as product, pricing, positioning, and promotions, providing actionable recommendations and preparing detailed reports and presentations for senior management and the board of directors. I utilize ORACLE databases, Handler, and Distribution Management Systems to monitor primary and secondary sales against targets, track stock levels, and maintain accurate ledger balances, keeping all stakeholders informed of distributor and handler performance and potential. I regularly track performance against targets and KRAs, prepare performance reports, and coordinate forecasting and product dispatches in alignment with organizational goals, working closely with the Supply Chain team. Additionally, I generate monthly reports on distribution-wise stock levels and slow-moving SKUs and communicate market trends, competitor activities, and industry developments to management for informed decision-making. Collaboration is a key aspect of my role, working closely with Sales, Marketing, Planning, Technical, Financial, and Supply Chain teams to ensure successful new product launches and the effective execution of marketing and brand strategies that enhance volume, profitability, market share, and brand image. I also design training materials and study resources for sales teams and channel partners, analyze financial data to prepare budgets and monitor expenses