Vikram MK

Workforce Management Specialist

Randstad India • Vollzeit

Oct 2023 - May 2026 • 2 yrs 7 mos

Overseeing existing workflows to identify, assess, and allocate candidates effectively, cutting fulfilment time for recruiting, bench, and billable demands by 20%. Crafting tailored solutions to meet evolving business needs while ensuring alignment with Organisational objectives. Enhancing the utilisation of bench associates by aligning them with suitable billable opportunities, increasing associate engagement by 25% and attaining a 90% deployment success rate within defined SLAs. Assessing incoming new demands for feasibility and practicality, boosting response efficiency by 30%. Cultivating partnerships with existing clients, driving a 15% growth in repeat business, and fostering trust with prospective clients to expand the pipeline by 20%. Refining operations by tackling challenges with innovative strategies, streamlining workflows by eliminating inefficiencies, and integrating automation tools. Achieving a 30% boost in process efficiency and a 15% cut in operational costs.

Senior HR Specialist

Amazon.com • Vollzeit

Aug 2015 - Jul 2023 • 7 yrs 11 mos

Conceptualised and successfully implemented Project 'Anytime Pay' globally, ensuring equitable access to on-demand payroll for employees of all grades. Achieved a 20% increase in employee satisfaction scores by addressing payroll disparities and contributing to the organisation's vision of becoming Earth’s Best Employer. Streamlining HR operations by leveraging CRM platforms such as Salesforce to analyse and resolve issues, collaborating with HR Data Analysts to identify and mitigate repeat contact drivers. Reduced repeat contact rates by 25%, enhancing operational efficiency. Demonstrating expertise as a Lifecycle HRBP across Payroll, Time, Leave Management, Compensation Benefits, and Financial Benefits. Ensured seamless processes that enabled employees to maintain high engagement levels, achieving a 15% increase in workplace satisfaction metrics. Designing, revising, and enhancing company policies to foster a more inclusive and employee-friendly workplace. Developed policies aligned with corporate responsibility, increasing employee engagement and participation rates globally by 30%. Collaborating with senior management and regional delivery leads to design and deliver comprehensive training sessions for 15–20 local HRBPs across the USA every alternate month as part of Project 'Anytime Pay.' Achieved a 98% training completion rate and enhanced the readiness of local HR teams to support global initiatives.