Muhammad U

Data Annotation

Appen • Freiberufler

Aug 2026 - Present • 3 mos

As a Data Annotation & AI Evaluation Specialist at Appen, I contribute to high-precision dataset labeling and quality assurance to train artificial intelligence and machine learning models. Key Responsibilities & Achievements: • Successfully qualified and participated in specialized AI annotation and speech recognition (ASR) projects. • Evaluated and labeled complex datasets, including audio transcription, text classification, and search relevance metrics with 95%+ accuracy. • Applied strict guidelines to audit AI-generated responses, ensure data integrity, and identify model discrepancies. • Managed time-sensitive tasks independently while adhering to strict quality benchmarks and project deadlines.

Tracking Operator ( Internal Auditor) PepsiCo Franchise Islamabad

PepsiCo • Vollzeit

Mar 2023 - Present • 3 yrs 8 mos

● Cross-checked stock and fleet logs on a routine basis to catch discrepancies early and keep operations transparent. ● Handled day-to-day material movement and inventory records inside SAP MM. ● Ran a fleet diesel analysis exercise that cut down fuel wastage and brought consumption closer to expected norms. ● Audited documentation for over 10 trans-shipment cases, coordinating to keep cargo transfers on schedule. ● Monitored vehicle movement through GPS tracking to flag route deviations and confirm timely deliveries.

Customer Support representative

Fast Cash Real Estate • Vollzeit

Jul 2022 - Dec 2022 • 5 mos

● Made 100+ recovery calls a day to clients with overdue payments, balancing a firm approach with professionalism. ● Walked new applicants through the loan process, explaining terms clearly before disbursement. ● Reviewed loan applications against risk criteria and company policy, and signed off on approvals or declines. ● Handled escalated customer complaints and kept financial records accurate and up to date.