
Umair Khalifa
Senior Technical Presales Architect
Kompetenzen

Meine Dienstleistungen


Portfolio
Arbeitserfahrung
Assistant Manager – Cloud Products & Presales
Anunta • Vollzeit
Dec 2021 - Present • 4 yrs 11 mos
Working as a Cloud and Infrastructure Presales Architect, specialising in Microsoft Azure, VMware and enterprise cloud solutions. Key responsibilities and achievements: • Lead technical presales activities for Microsoft Azure and VMware solutions. • Design Azure cloud architectures, infrastructure modernisation and migration strategies. • Develop Azure Bills of Materials (BOMs), pricing estimates and technical proposals. • Design Azure Disaster Recovery solutions using Azure Site Recovery. • Work on VMware vSphere, ESXi, vCenter and Omnissa Horizon VDI solutions. • Perform infrastructure assessments and workload sizing. • Support Microsoft CSP subscriptions, migrations and cloud cost optimisation. • Engage with enterprise customers, account managers and technical stakeholders. • Coordinate with implementation teams to ensure successful solution handover. Currently involved in enterprise cloud solutioning and technical consulting for large customer environments, including Etisalat.
Deployment Engineer
Galaxy Office Automation • Vollzeit
Jan 2021 - Dec 2021 • 11 mos
Worked as a Deployment Engineer responsible for IT infrastructure deployment, technical implementation and customer environment support. Key responsibilities included: • Infrastructure deployment and configuration. • Technical implementation and troubleshooting. • Supporting customer infrastructure requirements. • Coordinating deployment activities. • Performing technical validation and documentation. • Supporting infrastructure operations and issue resolution.
L3 Support Specialist
IBM • Vollzeit
Jul 2019 - Jan 2021 • 1 yr 6 mos
Worked as an L3 Support Specialist, handling advanced technical troubleshooting and infrastructure support. Key responsibilities included: • Providing Level 3 technical support for enterprise IT infrastructure. • Investigating and resolving complex technical incidents. • Performing root cause analysis and troubleshooting. • Supporting infrastructure availability and operational stability. • Coordinating with technical teams for incident resolution. • Maintaining technical documentation and following service management processes.