I will work as customer service, contracts, compliance and policy
Client Service Executive
Über diesen Service
Provided executive assistance and scheduling support for the CEO.
Review and develop company policies in alignment with the Employment Act and relevant Labour Laws.
Facilitate training sessions on company policies and procedures.
Implement and manage Performance Management Framework.
Spearhead team building and employee engagement initiatives.
Administer payroll and pension management processes.
Ensure compliance with Statutory Laws and all applicable laws.
Generate management reports
Manage leave tracking and administration.
Maintaine attendance registers and track employee hours.
Organise board meetings, including the circulation of board papers.
Provide strategic guidance and conduct performance reviews.
Oversee the management of logistics, drivers, and office assistants.
Manage departmental budgeting and cashflow.
Administere company inventory and tracking systems.
Conducte performance appraisals for staff.
Lead recruitment processes from sourcing to onboarding.
Manage the company's medical policy and approvals.
Handle petty cashflow management.
Update and circulate the legal register.
Manage contracts
FAQ
What information do you need to get started?
Please provide a brief description of your requirements, relevant documents, company guidelines, templates (if available), and any specific instructions or deadlines.
Can you customise documents to suit my business?
Yes. I tailor documents to your business needs, industry, organisational structure, and preferred format. Please share your requirements and any existing policies or templates.
What types of HR documents can you prepare?
I can assist with HR letters, job descriptions, performance appraisal documents, HR policies and procedures, employee communication, disciplinary correspondence, and other HR administrative documents.
Do you provide business administration and documentation support?
Yes. I can prepare meeting minutes, management reports, action trackers, business correspondence, administrative templates, and organised document registers.
Can you assist with compliance documentation?
Yes. I can assist with compliance registers, document reviews, policy documentation, contract administration records, and compliance tracking tools. Formal legal advice and jurisdiction-specific legal opinions are not included unless expressly agreed and appropriately authorised.
Do you offer revisions?
Yes. Each package includes the number of revisions specified in the gig description. Revisions cover adjustments to the original agreed requirements; substantial changes to the scope may require an additional order.
Can you deliver urgent orders?
Urgent delivery may be available depending on the complexity of the assignment and my availability. Please contact me before ordering to confirm the delivery timeline.
Can you work with clients outside Zambia?
Yes. I can provide remote administrative, HR documentation, business writing, and document organisation services to clients internationally. Please specify your country and any applicable requirements when placing your order.

