t
tommccarty27

Tom M

@tommccarty27

IT Manager

Großbritannien
Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
UK-based IT Manager and former Apple Store Genius specialising in Mac, iPhone and iCloud support. I quickly diagnose and fix issues without jargon or guesswork — from slow Macs and iCloud problems to new device setup and optimisation. ✔ Clear, friendly support ✔ Fast solutions ✔ Remote sessions at your convenience If you’re stuck, I’ll get things working properly again. Feel free to message before booking.... Mehr lesen

Kompetenzen

t
tommccarty27
Tom M
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Technischer Support
I will fix your mac, iphone or icloud issues remotely
Ab35 $ / ProjektWeitere Details
Technischer Support
I will set up and optimise your mac, iphone or apple ecosystem
Ab35 $ / ProjektWeitere Details

Arbeitserfahrung

Apple

Various Roles

Apple • Vollzeit

Mar 2015 - Apr 2022 • 7 yrs 1 mo

Progressed through multiple technical and leadership roles, including Genius and seconded into Lead Genius. Provided expert technical support across Apple’s hardware and software ecosystem. Mentored and trained technical staff, driving service consistency and knowledge sharing. Led customer engagement initiatives, improving satisfaction and retention within high- volume retail environments.