Tobias Schulz

Email Marketing Automation Specialist

Klaviyo • Teilzeit

Aug 2024 - Oct 2025 • 1 yr 2 mos

As an Email Marketing Automation Specialist, I focused on designing, implementing, and optimizing customer retention systems through advanced email marketing and automation strategies. My responsibilities included building high converting automation flows, audience segmentation strategies, lifecycle campaigns and personalized customer journey experiences. I worked with eCommerce brands to improve customer engagement, increase repeat purchases, and maximize lifetime value through data driven email marketing initiatives. My role involved creating welcome sequences, abandoned cart recovery systems, post purchase automations, win back campaigns and behavior based communication strategies tailored to customer actions. Using analytics and performance insights, I continuously optimized campaign effectiveness, open rates, click through rates, conversion rates and overall revenue performance. I also collaborated with marketing teams to align automation strategies with broader business objectives and customer acquisition efforts. Beyond campaign management, I integrated email marketing systems with eCommerce platforms, CRM solutions and third party tools to create seamless customer experiences. My work emphasized personalization, automation efficiency, audience targeting and measurable business growth through strategic lifecycle marketing. My Skills Includes: • Klaviyo • Email Marketing • Email Automation • Customer Segmentation • Shopify Integration • CRM Automation • Customer Retention

AI Solutions Developer

Microsoft • Vollzeit

Dec 2021 - Dec 2023 • 2 yrs

As an AI Solutions Developer, I specialized in developing intelligent applications and automation systems designed to solve complex business challenges. My work involved building AI powered assistants, integrating advanced language models and creating scalable digital solutions that enhanced customer engagement and operational performance. I participated in the full development lifecycle, including requirements gathering, solution architecture, implementation, testing, deployment and optimization. My projects included conversational AI systems, intelligent customer support platforms, data processing solutions, workflow automation tools and business intelligence integrations. I worked closely with stakeholders to understand objectives and translate them into high performing technical solutions. By leveraging modern AI technologies, cloud infrastructure and software engineering best practices, I contributed to the development of reliable systems capable of supporting growing user demands and evolving business requirements. A significant part of my role involved integrating third party platforms, developing automation pipelines, optimizing application performance and ensuring seamless communication between systems. My focus remained on delivering secure, scalable and results driven solutions that generated measurable business impact. My Skills Includes: • AI Development • Natural Language Processing • ChatGPT Integration • Software Engineering • Cloud Computing • Business Automation • Data Analytics

AI Automation Engineer

IBM • Vollzeit

Feb 2019 - Jun 2021 • 2 yrs 4 mos

As an AI Automation Engineer, I was responsible for designing and implementing intelligent automation solutions that streamlined business operations and improved efficiency across multiple departments. My work focused on developing AI powered workflows, conversational systems, and process automation frameworks that reduced manual intervention while increasing operational accuracy. I collaborated with cross functional teams to analyze business requirements, identify automation opportunities, and architect scalable solutions using artificial intelligence and machine learning technologies. My responsibilities included developing AI chatbots, integrating APIs, automating customer support processes, creating workflow automation systems and optimizing data driven decision making processes. I worked extensively with conversational AI platforms, natural language processing technologies, cloud based infrastructure and enterprise software integrations. Through strategic automation initiatives, I helped organizations improve response times, enhance customer experiences and increase productivity through intelligent digital transformation. My role also involved testing, deployment, performance monitoring and continuous optimization of AI solutions to ensure reliability, scalability and long term business value. By combining technical expertise with business focused problem solving, I delivered solutions that aligned with organizational goals and supported sustainable growth. My Skills Includes: • Artificial Intelligence • AI Automation • Chatbot Development • API Integration • Workflow Automation • Machine Learning • Cloud Solutions