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terrykieferling

Terry K

@terrykieferling

ExIssuer Chargeback Expert

Deutschland
Englisch, Polnisch, Deutsch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am an ex-issuer chargeback expert with 8 years of experience at banks like Revolut and Trade Republic. I have personally processed over 12,000 cases and led teams managing 200,000+ disputes. I know exactly what banks look for in evidence and how to build arguments that close cases in a merchant's favor.... Mehr lesen

Kompetenzen

t
terrykieferling
Terry K
offline • 

Meine Dienstleistungen

E-Commerce-Management
I will audit your chargeback and fraud management setup
Ab150 $ / ProjektWeitere Details
Business
I will prepare your chargeback dispute evidence and rebuttal
Ab30 $ / ProjektWeitere Details

Arbeitserfahrung

Revolut

Chargeback Analyst & QC

Revolut • Vollzeit

Aug 2017 - Feb 2021 • 3 yrs 6 mos

Processed 12,000+ cases personally across fraud investigations and complex disputes. Progressed to Quality Control, reviewing analyst decisions and coaching the team. Built the department's process documentation and knowledge base from scratch.