t
techzaki

Zaki

@techzaki

IT consultant

Kanada
Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
Hi, I'm Mohamed — an IT support and service delivery professional based in Ottawa, Canada, with experience in asset management, ticketing systems, and process automation for real businesses. If you're spending hours every week on a task a computer should be doing for you What I can help with: Automating repetitive spreadsheet tasks (Excel, Google Sheets) Building scripts that auto-generate recurring reports Setting up automated email reports, reminders, and alerts Cleaning up and organizing messy business data Fast turnaround, clear communication, and automations built to actually get used... Mehr lesen

Kompetenzen

t
techzaki
Zaki
offline • 

Meine Dienstleistungen

Programmierung & Technik
I will automate your excel or google sheets tasks with python or vba scripts
Ab75 $ / ProjektWeitere Details
Technischer Support
I will build an automated report generator from your CSV or excel data
Ab100 $ / ProjektWeitere Details

Arbeitserfahrung

Government_of Canada

IT consultant

Government of Canada • Teilzeit

Aug 2022 - Dec 2024 • 2 yrs 4 mos

Delegating and setting up new users  Receive clients/employees at IT kiosk  Imaging of PCs  Use of BMC Remedy ticketing system  Use of Orion ticketing system  High use of Active Directory  Experience with Citrix  Experience with Entrust and Soft Tokens  Knowledge of Transport Canada policies  Use of Azure to administrate users  Software installation of various Transport Canada software  Mapping and creating network drives  Teams/Zoom support  Applying fixes and troubleshooting hardware and software problems  Training of new IT employees on general setups of all Transport Canada employees  Tracking of equipment for inventory and lifecycle purposes  Using network drives to install and instruct software and licensing information

Kyndryl

Computer Technician

Kyndryl • Teilzeit

May 2022 - Aug 2022 • 3 mos

 Worked on Scotiabank equipment refresh project  Updated bank branches with new equipment  Onsite imaging of machines  Consulted and communicated with branch representatives  Handled equipment and asset inventory recording